Here are some helpful tips that will help you enjoy your Winpark Dorchester Properties experience and avoid any unnecessary charges.

RENT
Rent is due on the first of every month to Winpark Dorchester Properties. We accept cheque, money order, or debit for rent payment. We also provide the options to sign up for automatic withdrawal from your bank account. NO CASH ACCEPTED FOR PAYMENT OF RENT. Our office is located at 585 River Avenue, R3L 2S9. If you are mailing in a cheque or money order please make sure your name and address is on the front of your cheque or money order.

MOVE-IN PROCEDURE
For your protection please ensure that a Move-in report is completed in your presence and you are given a copy of the report.

MOVE-OUT PROCEDURE
Move-out must be scheduled with your Resident Manager in advance. A Move-out report must be completed and keys returned in order for your security deposit to be refunded.

RENT RECEIPTS
Winpark Dorchester Properties will provide rent receipts free of charge at the time of payment. Winpark Dorchester Properties will provide a tax receipt at year end, with an administration charge of $25.00 CASH ONLY (subject to change). Receipts will only be issued with no outstanding balance on the account. Please keep your receipts in a safe place to avoid this charge. If payment is made by mail, your cancelled cheques are an acceptable form of receipt.

EMERGENCY ISSUES
For Fire or Police, dial 911. For other emergencies, please contact your Resident Manager first. If you cannot reach your Resident Manager, please call the Winpark Dorchester Office at 204-633-8787. Winpark Dorchester has an Emergency Maintenance Manager on call after-hours. Simply follow the call prompts for assistance. A $50 service charge for calls deemed a non-emergency by the Emergency Maintenance Manager will apply. Emergencies that cannot wait until the next business day may include, but are not limited to, FLOODING and NO HEAT.

INSURANCE
All tenants must purchase tenant insurance as Winpark Dorchester Properties is not responsible for any damages to tenants’ belongings, unless the damage was caused by Winpark Dorchester’s negligence. For example, if the tenant living above you has a flood and the water from the flood enters your suite, any damage to your personal belongings would not be Winpark Dorchester's responsibility.

POINTS TO REMEMBER

1. Garbage - Please respect your neighbors and discard your refuse in the designated area, not in the hallways or on fire escapes.
2. Painting - We DO NOT allow painting in the suites.
3. Locks - We DO NOT allow tenants to change their locks. City of Winnipeg Fire Department regulates that landlords are to have access to all suites at all times.
4. Refrigerators - Tenants must refrain from using sharp objects to defrost the refrigerator as there is a chance that the freon line can be punctured. If the tenant damages the refrigerator, the tenant will be charged to repair or replace it.
5. Plumbing - Tenants should report any leaks immediately to their Resident Manager. (A small drip could cause major damage.)
6. Pets – Cats may be allowed on a Case by Case approval basis. Cats must be neutered or spayed. Dogs are not permitted.
7. Maintenance - Tenants should report any maintenance requests to the Resident Manager. Tenants have a responsibility to maintain their suite. Winpark Dorchester Properties reserves the right to charge for these services.

ASSIGNMENT OF TENANCY
If a tenant wishes to vacate the premises prior to the expiration of their lease, the tenant must sign the "Assignment of Tenancy" agreement and pay a service fee of $75.00 (subject to change). The tenant will be responsible for these premises until such time that the new approved assignee takes possession of the unit. Proper move-in/move-out procedure must be followed.

SECURITY DEPOSITS
Security deposits will be refunded to the names recorded on the lease only. It will not be divided into portions to each tenant. Please note that security deposits are NOT transferable. Deposits are payable after the 14th of the following month, and mailed to your forwarding address.

LEASING / ADDITION OR DELETION OF TENANTS FROM LEASE
Roommate changes require a signed “Assignment of Tenancy” form filled by all new applicants and a letter outlining the changes being requested signed by all the current lease holders. Also, there is a $75.00 (subject to change) administration charge.